Generation Now Health & Beauty Terms of Service

Effective Date: 9/8/25

NOTE: At Generation Now Health & Beauty, your privacy and trust mean everything to us. We strictly follow all Health Information Privacy rules and regulations set by the U.S. Department of Health and Human Services (HHS). Any personal health information (PHI) you share with us is used only to ensure the safe and successful delivery of your services and is always protected to the fullest extent of the law. If you’d like to learn more about your Health Information Privacy Rights, you can review Generation Now Health & Beauty’s Notice of Privacy Practices by clicking here. For additional details, please visit the HHS Health Information Privacy website.

1. Our Promise to You

At Generation Now Health & Beauty, we treat your personal health information with the same care and respect we'd extend to our own loved ones. We comply with the federal HIPAA Privacy Rule and New York State regulations—stepping beyond compliance into genuine protection of your privacy.

2. How We May Use or Disclose Your Health Information

We use or share your Protected Health Information (PHI) only as needed to deliver exceptional care, and always with your best interest at heart:

• Treatment: Shared among clinicians to provide safe, personalized care.

• Payment: Used for billing and insurance processing when you consent.

• Operations: Help us deliver quality service—training staff, improving processes, or managing our business operations.

We may also share PHI when required by law—like reports to government agencies or court orders—or to protect safety in emergencies.

3. Your Privacy Rights—In Every Word, You're in Control

You have powerful rights over your PHI under both HIPAA and New York State law:

• Right to Access & Copy: You can request your health records in paper or electronic form. We must respond within 30 days (with one possible 30-day extension) and may charge only reasonable fees.

• Right to Correct or Amend: Spot an error? Let us know. We'll review and respond within 60 days.

• Right to Request Restrictions: Want certain info kept private or communications via a specific method? We’ll do our best—though we may not always agree if it impairs your care.

• Right to Confidential Communications: Prefer email over mail, or vice versa? Let us know how to reach you most comfortably and securely.

• Right to an Accounting of Disclosures: Curious who else has seen your info? You can request a record of disclosures (excluding common uses like treatment) from the last six years.

• Right to File a Complaint: If you believe your rights were violated, you can either contact our Privacy Officer or file directly with the U.S. Department of Health and Human Services—no retaliation, ever.

4. Safeguarding Your Data—Every Step of the Way

We use strong administrative, technical, and physical safeguards to keep your PHI protected—encrypted systems, limited access, secure training for our team.

In the unlikely event of a breach of unsecured PHI, we'll notify you immediately, following all legal requirements.

5. Changes to This Notice

If we update this Notice, we’ll let you know by posting it on our website and making a paper copy available at any time. The revised notice applies to both current and future information about you.

6. Who to Contact

Privacy Officer

Generation Now Health & Beauty

crystal@generationnowhealthandbeauty.com

Feel empowered to reach out with questions, concerns, or to request a copy of your privacy rights.

Why This Matters You’re the hero of your wellness journey and your privacy is our sacred trust. This Notice empowers you to navigate, control, and confidently engage with your health information. It’s not just about compliance—it’s about protecting your choice, your voice, and your well-being